We brought car in for brake line replacement, ended up taking way longer than we expected as they ended up doing both brakes. Car was in shop 5 days when we thought it would be 2 days. The cost was not cheap, 1,023.89, they quoted us a high quote but because we thought it would only be 2 days we agreed. They were extremely nice and friendly, brake lines fixed, just too long to have been without my car for the high bux we paid.
Hi Debbie, so I understood the job took longer then expected and for that I apologize. We did have communication with you the whole time and you approved the cost of the job before we did any repairs. I’m not sure if you are aware of the current employee crisis in our country, but good and experienced help has been hard for small businesses like myself. I have a good technician and we are busy, however, your vehicle was more work then expected and took longer then expected. We believe quality work is important and we want our customers to be safe on the road. Feel free to call me at the shop if you would like to discuss more, thanks Paul
- Paul's Integrity Auto Repair LLC.