I recently brought my work van in for service. During the course of the work, they noticed that my brakes needed attention. Instead of just ignoring it, Paul called me and explained what he saw, how much additional cost would be involved and why, and when the job would be completed. They completed the work on time and on cost and showed me the old brakes to show me what he had mentioned. For me (a carpenter) it's important for me to have my van back when promised so I don't lose work time. Paul and Doug did a great job and I am happy to recommend them to anyone who would like honest, quality work.