Dover Auto Repair

Paul's Integrity Auto is my go to repair place. My 2015 Ram was diagnosed incorrectly by a dealer needing a $3,000 major repair. I brought it to Paul's for a second opinion and Kevin quickly diagnosed the correct simple repair needed for only $750. Kate, Kevin, and Paul are all professional, knowledgeable and quick to respond to the customer's needs. Service: General repairs & maintenance

Paul's Integrity Auto is my go to repair place. My 2015 Ram was diagnosed incorrectly by a dealer needing a $3,000 major repair. I brought it to Paul's for a second opinion and Kevin quickly diagnosed the correct simple repair needed for only $750. Kate, Kevin, and Paul are all professional, knowledgeable and quick to respond to the customer's needs.

My brakes were making this terrible noise and after doing some research, I decided to give Paul's a try. They were able to fit me in very soon and had it fixed within the day which was super helpful with my work schedule. Now my brakes make no noise at all and the car rides super well and like new. Great service, great people, and quick work. Will definitely be coming back again

Very professional, friendly shop. They also provide photos of the work performed. Absolutely recommend. Service: General repairs & maintenance

I can't say enough about how great the folks at Paul's are, good service, skilled, fair prices. They get my highest recommendation 👍 Services: Auto engine diagnostic, General repairs & maintenance

Paul, Kevin & Kate (the ever charming receptionist) came through for me in an above-and-beyond way a couple weeks ago when my Mazda 3i suffered from a cracked exhaust manifold, which means an inspection fail and probably messes up O2 sensor readings, resulting in no sticker for me Bub and likely a hit on fuel economy not to mention Mother Earth. Much to all our dismay--and I think they suffered with the job way more than I did--new parts which were by all accounts supposed to fit weren't fitting and they wound up engineering a proper part on site--brilliant! Who doesn't love a happy ending??? My Silver Bullet is now purring like a kitty and zooming down a road near you and all is as it should be. PLUS, the price for the repair came in considerably less than quoted. They are modest, but I think they ate a lot of the labor charge in the name of customer service. This has been an experience in service provider perseverance, intelligence, quality workmanship and the best customer service a person could ask for. Kate, Kevin & Paul, take a bow. You've got me right where I want you. Service: Auto exhaust system repair

So, my ABS light in my car has been coming on for the last few months and I assumed it was the wires again since a couple of years back this issue happened, and it was still under warranty, so I brought it back to the Ford dealer and had it fixed. I don't have a warranty anymore so after being contacted by Paul at Paul's Integrity Auto Repair in Rollinsford I figured I would give them a shot and brought it there yesterday expecting to pay a few hundred dollars but to my surprise I was told by Kate at the shop it was just some corrosion on one of my sensors and they cleaned it up and all is good. The bill was under $200😀, and I couldn't be more pleased with the outcome. Thank you so much Paul for reaching out to me and correcting the problem without breaking the bank! Service: General repairs & maintenance

So, my ABS light in my car has been coming on for the last few months and I assumed it was the wires again since a couple of years back this issue happened, and it was still under warranty, so I brought it back to the Ford dealer and had it fixed. I don't have a warranty anymore so after being contacted by Paul at Paul's Integrity Auto Repair in Rollinsford I figured I would give them a shot and brought it there yesterday expecting to pay a few hundred dollars but to my surprise I was told by Kate at the shop it was just some corrosion on one of my sensors and they cleaned it up and all is good. The bill was under $200😀, and I couldn't be more pleased with the outcome. Thank you so much Paul for reaching out to me and correcting the problem without breaking the bank!

Integrity?? We brought our car to Paul’s “Integrity” Auto and after assessment trusted the professional business opinion to invest $6000 into our car and we’d get many more years. 2 weeks later we are back in the garage needing a new engine for another $4000?!?! Ultimately we could not afford more to get a new engine and give $10,000 in total to this business. The mechanic Kevin and office manager Kate offered to buy our car, as THEY felt bad about our investment with NO return. They saw this struggle we faced. We asked Paul directly how could he make this severe loss right and keep us as a customer. We gave $6000 and had nothing to take home. The one and only time Paul spoke to us over the course of 2 months, he offered $100 after saying we owed him another $750 for “trying to fix the car” Seriously? We never get our car back and we still give this business $650?? How is this not robbery? A reason we chose Paul’s “Integrity” Auto was that he seemed to take time to comment in all reviews posted online. Paul frequently comments “Thanks for business” and in concerning reviews he says, “I wish you spoke to me about your experience, to keep your business?” We tried to talk to you Paul. We tried to ask how to keep us as customers and You avoided us for 2 weeks. Nothing was made right. No consideration was given for the situation. No customer service was given. And you still demanded money for products we never will see. So much for Integrity.