5

Took truck in for a freon gas re charge as A/C was not working. Paul's completed the task,but did not correct the lack ofA/C. They diagnosed the situation and found my fuse box had been infiltrated with mice ,who decided the eat 17 wires,thus leaving the electrical connections a mess. Paul's painstakingly reparied/ replaced all the wires correcting the problem. The work was fast and efficent.I will continue to use their services as they are professional, honest and skilled. P.s. the communication is great. Steve Lamprey

4

5

I had an absolutely terrific experience here! I needed a headlight replaced and a pile of other repairs on my 2013 VW Jetta and only had the money for the headlight and labor at my initial appointment. They worked with my timeline and budget for the subsequent repairs and stayed in constant communication with me throughout the process. I paid a fraction of what it would have cost to go to VW for the work, and it took a fraction of the time as well. The itemized estimate I was given was totally accurate. I also appreciated how thoroughly I was walked through the issues. I learned what I had to replace now, what could be delayed, and when those things would become urgent. I will be going back when I need more work in the future. Thank you to the team!

5

Hi Michael, thank you for trusting us with your suspension repairs on your 2016 Jeep Wrangler. You are ready to hit the road for Summer adventures, stay safe out there! Thanks Paul-Owner

- Paul's Integrity Auto Repair LLC.
5

I liked service here so much that I joined the team. Paul is incredible to work with.

5

Top notch. I don't trust my vehicles with anyone else.

5

1

Giving 1 Star because none is not an option Paul’s Integrity - ha! Let me tell you about my experience with Paul. I brought my car to Paul after having it diagnosed by another mechanic, boy was I in for it! What started off as a front wheel bearing and back caliper turned into a wild goose chase going through a punch list of repairs that their 75 years combined experience assured would resolve the issue. Brought the car back 5 times, had to point out the noise they consistently overlooked and after close to $3k of expenses was told “it’s your transmission - you should contact the place you bought it from because it’s a lemon”. The only lemon here is the pissed soaked one you make your customers chew while you bend them over a barrel. Was misquoted multiple times with estimates that the work done exceeded 10% of the quote, work started without consent and having to take the brunt of their issues because people were sick and computers were supposedly down. Bring your money elsewhere and consider yourself warned of these thieves. Never mind the false advertisement in their website saying you will get money off for services and complimentary inspections (see photo). Keeping a baby pent up in a crib all day in your waiting room literally next to a bathroom is a nice touch; if that’s what they subject their offspring to no wonder they treated me as such. Find someone else but hopefully they won’t be around much longer to take advantage of anyone else.

Hi Brendan, I am sorry you’re disappointed. So it’s unfortunate my employee had to bring his daughter to work. His babysitter broke her wrist so I allowed him to bring her to work this week. There is no law against an employee bringing their child to work if they don’t have coverage. It’s already difficult in this environment to find reliable help. As far as what you where charged for repairs we actually charged you $2300 for all of your repairs and that included a healthy discount because your a return customer. It’s unfortunate that you had a separate issue with your transmission that was separate from your previously needed repairs. Your vehicle is over 15 years old and has not been maintained to proper Honda recommendations. You previously left a 5 star review which you deleted after we informed you that your transmission is making a shuddering noise and it is not related to previous repairs. Although it seems like the timing is not great, we tried to work with you but you became disrespectful with us and hostile.

- Paul's Integrity Auto Repair LLC.
5

This place is incredible in my opinion. If you had to describe this repair shop team in three words it would be honesty, integrity and hard work. I had extensive work done on my 2009 Toyota Corolla and the work they did was solid. A day after returning the car home, a tree fell and totaled my car. I called the repair shop to request the invoice. Anthony went out of his way to write a detailed email about the repairs and worked with my insurance company he couldn't understand the work that was done. Everyone at the shop is super knowledgeable, love vehicles and ultimately wants to fix people's vehicle problems. Look no further than this repair shop. I will continue to do business with Paul's Integrity as long as I live on the seacoast. I recommend you do the same.

5

We just moved to the Berwicks and ran into some issues with our secondary vehicle. Being weary of getting taken advantage of, we stumbled upon Paul. Super thorough and transparent, got the job done with the quickness even after being closed for vacation and the following spring storm. Took very good care of us and very affordable! Would highly recommend and we will be back to see him again!

Hi Brendan, thank you for your kind words and I great full for the work. Look forward to servicing your vehicles in the future-Paul

- Paul's Integrity Auto Repair LLC.
640 Main St Rollinsford, NH, 03869 (603) 750-7505
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